Refund Policy

Last updated: 10 June 2026

14-day refund window

If smoltext doesn't work out for you, email support@sprapp.com within 14 days of your first charge for a plan and we will refund it in full. This applies to the first purchase of each plan (monthly or annual).

Renewals

Renewal charges are refundable within 7 days of the renewal date provided the quota usage in the new period is under 5% of the plan's included volume. Cancel any time in the dashboard or via the Lemon Squeezy customer portal; cancellation stops future charges and your plan stays active until the end of the paid period.

Annual plans

Beyond the 14-day window, unused full months of an annual plan can be refunded pro-rata at the equivalent monthly rate, at our discretion, if the Service materially failed to function as documented.

How refunds are processed

Payments are handled by Lemon Squeezy as Merchant of Record; approved refunds are issued by Lemon Squeezy to your original payment method, typically within 5–10 business days. Try the free tier first — it exercises the exact same engine and API as the paid plans.